Quality management

AKG Software Consulting GmbH has a quality management system for the following areas of application:

The quality management system was certified on July 9, 2022, under registration number QM 190200 for the Heitersheim branch.

The certificate was first issued on October 29, 1996, by the European Institute for Certification of Management Systems and Personnel (EQ-ZERT) after successfully passing the certification audit.

Setting up and maintaining a certified quality management system is associated with significant costs. Nevertheless, great importance is placed on an external audit, not to, for example, showcase a certificate on the company website, but for the independent evaluation of business processes by an external auditor. This helps prevent “operational blindness,” challenges the company, and provides assurance for AKG and its customers

It is, of course, gratifying when an audit is not only passed but also when the practical application and realization of quality management principles are praised. These principles are:

• Customer and stakeholder satisfaction
• Satisfaction of AKG employees
• The economic success of AKG

We want to be measured by this, and this is what we stand for.